What to do if you Transfer money to the Wrong Number from UPI

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Transfer money Wrong Number
Transfer money Wrong Number

UPI (Unified Payments Interface) has revolutionized cashless transactions in India. Sending and receiving money in minutes is now very easy. But, sometimes there is a danger of transferring money on the wrong number by mistake. There is no need to panic in such a situation!

In this blog, we will tell you What to do if money is transferred to the wrong number from UPI and how to get back your money through NPCI website.

What to do if money is transfer to the wrong number?

Take immediate action: As soon as you know that you have sent money to the wrong number, take action immediately. The lower the delay, the greater the chances of getting your money back.

Note the transaction details: note the date, time, amount, UPI ID or mobile number, and the transaction reference number (UTR) from UPI app or bank statement. All these details will prove to be important for you.

Contact the receiver: If possible, contact the person sending money to the wrong number and politely tell them about the situation. Request that they send the amount back. However, keep in mind that the receiver cannot agree, so do not depend on it.

Contact UPI app or bank: Contact your UPI app or bank customer care immediately and tell them about the situation. They can help you take the necessary steps to stop or withdraw transactions.

Enter a complaint on the NPCI website: If your UPI app or bank is not able to help you or the transaction has been successful, then you can file a complaint on the website of NPCI. This is a simple and free process.

How to file a complaint on NPCI website?

Apply Link

To complain on NPCI Website you have to follow these simple steps:-

  • Go to NPCI website (https://www.npci.org.in/).
  • Go to the “Get in touch” section and choose the “UPI” option.
  • Click on the link “Dispute Redressal Mechanism”.
  • Click on the “Raise a Complaint” button.
  • Enter a complaint for “Person to Person” transaction.
  • Fill the required information, such as date, time, amount, UPI ID or mobile number, bank name, and transaction reference number (UTR).
  • Write and submit your complaint details.
  • You will receive a complaint number, which is noted for future reference.

After complaining NPCI will investigate your complaint and contact the concerned banks. If the transaction is not successful, the amount will be return to your account.

If the transaction is successful, the NPCI receiver will contact the bank and request to return the amount. On receiver’s cooperation, your money can be returned.

Also, Read Recharge Pay Bill Payment App: Earn 1 lakh by recharge mobile

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